TELESERVICES

For companies that have the internal resources to implement their own quality management system that complies with the ISO standard, but lack the confidence to know for sure that their system complies, ISOReady offers the following services:

Desk Top Auditing Our ISO certification specialist will review your current set of quality management system documents. We will review the documents and compare them to the quality management system requirements and provide you with a detailed report as to what complies, what almost complies and what recommended changes we may suggest. This option is most often chosen twice during the self implementation phase; once at the beginning than again after the recommended changes have been implemented.

Customized Templates Our ISO consulting and certification specialist will spend about 2 hours on the phone with an employee or employees of your company understanding the process from initial interaction with the customer to product delivery and obtaining customer satisfaction from your customer. Based on this phone interview our specialist will draft customized templates for your organization. These templates will be formatted for your organization and comply with the quality management system requirements. Your organization will need to review, modify and implement the templates.

NOTE: both the above processes are supported with FREE 12-month phone/e-mail support.

TELESERVICES